1.0 Use of Services

1.01. The Customer agrees to use LionLink Networks’ services only for lawful purposes, in compliance with all applicable laws.

Specific Activities that are prohibited include, but are not limited to:

  • Threatening harm to persons or property or otherwise harassing behavior.
  • Violating U.S. export control laws for software or technical information.
  • Fraudulently representing products/services using your account.
  • Facilitating, aiding, or encouraging any of the above activities.

Additional Activities are prohibited that appear in further sections of these guidelines, including section 2.0 Use of Material and 3.0 System Security.

1.02. LionLink Networks reserves the right to investigate suspected violations of these Guidelines. When LionLink Networks becomes aware of possible violations, LionLink Networks may initiate an investigation which may include gathering information from the Customer or Customers involved and the complaining party.

During an investigation, LionLink Networks may block access at the router level to customer’s equipment involved. If LionLink Networks believes, in its sole discretion, that a violation of these Guidelines has occurred, it may take responsive action. Such action may include, but is not limited to, temporary or permanent blocking of access to customer’s equipment, and the suspension or termination of the customer’s service.

LionLink Networks, in its sole discretion, will determine what action will be taken in response to a violation on a case-by-case basis. Violations of these Guidelines could also subject the Customer to criminal or civil liability.

1.03. The Customer of record is responsible for all use of the services and co-location space, with or without the knowledge or consent of the Customer.

2.0 Use of Material

2.01. Materials in the public domain (e.g., images, text, and programs) may be downloaded or uploaded using LionLink Networks services. Customers may also re-distribute materials in the public domain. The Customer assumes all risks regarding the determination of whether the material is in the public domain.

2.02. The Customer is prohibited from storing, distributing or transmitting any unlawful material through LionLink Networks services. Examples of unlawful material include but are not limited to direct threats of physical harm, child pornography, and copyrighted, trademarked and other proprietary material used without proper authorization. The Customer may not post, upload or otherwise distribute copyrighted material on LionLink Networks’ servers without the consent of the copyright holder. The storage, distribution, or transmission of unlawful materials could subject the Customer to criminal as well as civil liability, in addition to the actions outlined in 1.02 above.

2.03. The Customer may not store or distribute certain other types of material. Examples of prohibited material include, but are not limited to, programs containing viruses or Trojan horses and tools to compromise the security of other sites, tools used to collect email addresses for use in sending bulk email, or tools used to send bulk mail.

2.04. Each LionLink Networks customer account receives a portal username and a default account password. The Customer is responsible for changing his or her password when the account is activated through Customer Service and have the password changed regularly. This password allows access to the Customer web page and is also used for the Customer to reboot equipment if Power Cycle services are included in their service.

2.05. A remote access password is requested as a condition for receiving service via the LionLink Networks 24×7 Technical Support number or emergency page to authenticate the caller. The customer may sign a waiver to decline the use of a remote access password and assume all risks, losses and liability that may arise by electing to receive these services without a remote access password. If there is no password or signed waiver from the customer, LionLink Networks Technical support will be unable to respond to the customer request.

2.06. Each LionLink Networks Customer is responsible for the equipment security of his or her password. Generally, secure passwords are between 6 and 8 characters long, contain letters of mixed case and non-letter characters, and cannot be found in whole or in part, in normal or reverse order, in any dictionary of words or names in any language. The Customer is responsible for changing his or her equipment password regularly.

2.07. LionLink Networks staff may monitor the security of Customer passwords at any time. A Customer with an insecure password may be directed to change the password to one which complies with the above rules. Customers who repeatedly choose insecure passwords may be assigned a password by LionLink Networks.

2.08.  Customer agrees that it will not engage in any spamming activities, including, without limitation, the sending, re-sending, transmitting, or the like, of bulk materials by means of LionLink Networks’ Services, whether directly or indirectly. Such sending, re-sending, transmitting or the like is prohibited by any means of LionLink Networks’ Services, including, without limitation, through email, blog comment, social network message, and forum spam.

3.0 System Security

3.01. The Customer is prohibited from utilizing LionLink Networks services to compromise the security or tamper with system resources or accounts on computers at LionLink Networks or at any other site. Use or distribution of tools designed for compromising security is prohibited. Examples of these tools include but are not limited to password guessing programs, cracking tools or network probing tools.

3.02. LionLink Networks reserves the right to release the contact information of Customers involved in violations of system security to system administrators at other sites, in order to assist them in resolving security incidents. LionLink Networks will also fully cooperate with law enforcement authorities in investigating suspected lawbreakers.

4.0 Usenet News Use

4.01. LionLink Networks may investigate complaints regarding posts of inappropriate material to Usenet by Customers and may, in its sole discretion, take action based on the rules below. Criteria for determining whether a post is inappropriate include, but are not limited to, the written charter/FAQ of the newsgroup(s) in question, the established Usenet conventions outlined below, the system resources consumed by the posting, and applicable laws.

4.02. Usenet news articles posted using LionLink Networks services must comply with the written charter/FAQ of the newsgroup to which they are posted. If a newsgroup does not have a charter or FAQ, its title may be considered sufficient to determine the general topic of the newsgroup. LionLink Networks Customers are responsible for determining the rules of a newsgroup before posting to it.

4.03. Established Usenet conventions (“Netiquette”) prohibit advertising in most Usenet newsgroups. LionLink Networks Customers may post advertisements only in those newsgroups which specifically permit them in the charter or FAQ. Some newsgroups may permit “classified ads” for single transactions between private individuals, but not commercial advertisements. LionLink Networks Customers are responsible for determining whether or not a newsgroup permits advertisements before posting.

4.04. Netiquette prohibits certain types of posts in most Usenet newsgroups. Types of prohibited posts include chain letters, pyramid schemes, encoded binary files, job offers or listings, and personal ads. LionLink Networks Customers may post these types of message only in newsgroups which specifically permit them in the charter or FAQ (if any). LionLink Networks Customers are responsible for determining whether or not a newsgroup permits a type of message before posting.

4.05. LionLink Networks Customers may not alter the headers of posts to Usenet to conceal their email address or to prevent Customers from responding to posts.

4.06. Only the poster of a Usenet article or LionLink Networks has the right to cancel the article. LionLink Networks Customers may not use LionLink Networks resources to cancel articles which they did not post. The sole exception to this rule is for moderators of formally moderated newsgroups; the moderator of a newsgroup may cancel any articles in a newsgroup he or she is moderating.

4.07. LionLink Networks Customers may not attempt to “flood” or disrupt Usenet newsgroups. Disruption is defined as posting a large number of messages to a newsgroup, which contain no substantive content, to the extent that normal discussion in the group is significantly hindered. Examples of disruptive activities include, but are not limited to, posting multiple messages with no text in the body, or posting many follow-ups to messages with no new text.

5.0 Email Use

5.01. LionLink Networks will investigate complaints regarding email and may, in its sole discretion, take action based on the rules below. If an email message is found to violate one of the policies below, or to contain unlawful material, as described in 2.02 and 2.03 above, LionLink Networks may take action as outlined in 1.02 above.

5.02. LionLink Networks Customers may not send email in any way that may be illegal. LionLink Networks recognizes that email is an informal medium; however, Customers must refrain from sending further email to a user after receiving a request to stop.

5.03. Unsolicited advertising mailings, whether commercial or informational, are strictly prohibited. LionLink Networks Customers may send advertising material only to addresses which have specifically requested that material.

5.04. LionLink Networks Customers may not send, propagate, or reply to mailbombs. Mailbombing is defined as either emailing copies of a single message to many Customers, or sending large or multiple files or messages to a single user with malicious intent.

5.05. LionLink Networks Customers may not alter the headers of email messages to conceal their email address or to prevent Customers from responding to messages.

5.06. Violations of the LionLink Networks policies outlined in this document can sometimes result in massive numbers of email responses. If a LionLink Networks Customer receives so much email that LionLink Networks resources are affected, LionLink Networks staff may block access to the customer’s equipment at the router level.

6.0 World Wide Web use

6.01. LionLink Networks will investigate complaints regarding inappropriate material on Web pages transmitted using LionLink Networks services, in its sole discretion, require that the material be removed or take action as outlined in 1.02 above. If you do not agree to be bound by these Acceptable Use Guidelines, please notify LionLink Networks Customer Service, support@lionlink.net so that we may initiate a closure of your account.